Steelcase Global Shared Services 

Client's information

• Client: Steelcase Global Shared Services Center 
• Country: Malaysia
• Project completion date: October 2008 
• Website: www.steelcase.com 
• Company profile: The GSS Center aims to provide global services and processes by consolidating work that was previously undertaken in Steelcase locations spread around the world. The centralization leads to efficiencies, responsiveness and accuracy in the services Steelcase provides worldwide.

Objectives identified

• balance of economic, environmental and social responsibility
• promote knowledge and skills
• create a sustainable culture of 'lean work'

Steelcase benefits

• opportunity to embed sustainability into Steelcase´s business (LEED CI Certification process implementation)

Planning & space planning

• design reflects the company's image, culture and workstyle
• support of processes and services according to the GSS requirements
• open space creates a collaborative environment
• functional and inspirational workspace
• technology optimizes processes and working styles

Results

• 20% reduction of water use
• 32% lighting power reduction
• 30% furniture reused from existing facility
• 20% of material of recycled content
• 75% of regularly occupied spaces luminated by daylight
• 90% of seated spaces with outdoor views